Summer is on its way out and thoughts turn to the start of another school year across the land. Though we often see our receiving a degree as the end of a process, it is important to remember that learning can and should continue long after we have left high school, college, and even grad school behind. Our businesses continue to evolve and we – and our colleagues – should not overlook the benefits of additional education and growth.
One way to address this need is through participation in seminars and trainings designed to keep us fresh and informed about changes in the rules, the approaches and the best practices in our chosen fields. Carefully selected, trainings can help the firm and its employees in many ways. A session could -
· - Help staff understand why a procedure or process is the way it is and why it is important. For example, what is advertising by an RIA, what can and cannot be said, why it is reviewed before dissemination and how a firm could be penalized for failing to follow the rules.
· - Engage staff in process and procedures, building their skill levels in new areas and giving them new tasks. This helps increase interest, productivity and even retention.
· - Help an employer find new ways particular employees can be involved, challenged and interested, thus improving the business work flow and the business environment.
· - Actually build team spirit when the group goes through the training together and can draw from one another’s experiences to make it more effective. This is where management needs to be on the same level with other staff so all can learn and feel a part of things – erasing, even if only temporarily, the divisions between jobs.
· - Bring everyone up to the same level on a new tool that is going to be used in the business. The learning can be more effective when all participate and question so that different tasks are considered in applying the new tool.
There are many more ways to look at how trainings can benefit the RIA firm and its employees – this list is but a taste. Think about what areas might be useful to pursue with your staff and try it out. You may be surprised by how much positive difference it will make. Finally, don’t overlook required trainings or continuing education that may be necessary to maintain a certification for you or your colleagues. This is a very good reason for attending a training, though (as you may have experienced) all too often these classes are not particularly well organized and go in one ear and out the other.